Customer Service Mastery

Be a Hospitalian


Description
Hospitality, in the context of customer service, refers to creating a welcoming, respectful, and caring environment for those you serve. It goes beyond solving problems—it’s about making homeowners feel valued and comfortable. In homeowner relations, practicing hospitality means treating each interaction with patience, kindness, and professionalism, helping to build trust and long-term positive relationships. We can all do something small to make experiences better for people.

Content
  • web-content_1747860477
Completion rules
  • All units must be completed